Support Center
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Find answers to common questions, browse helpful articles, or get in touch with our support team.
Browse by Category
Getting Started
Account setup and basic features
12 articles
Pet Profiles
Creating and managing pet profiles
8 articles
Matching & Messaging
Connecting with other pet owners
15 articles
Safety & Privacy
Staying safe and protecting your data
10 articles
Billing & Subscriptions
Payment and premium features
6 articles
Account Settings
Managing your account preferences
9 articles
Popular Articles
Getting Started
How to create your first pet profile
3 min read
Safety & Privacy
Safety tips for meeting other pet owners
5 min read
Matching & Messaging
Understanding the matching algorithm
4 min read
Billing & Subscriptions
Managing your subscription
2 min read
Pet Profiles
Uploading and managing pet photos
3 min read
Safety & Privacy
Privacy settings and data control
6 min read
Frequently Asked Questions
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Can't find what you're looking for? Our support team is here to help you get back to connecting with other pet families.
Emergency Pet Safety
If you're experiencing an immediate safety concern involving pets, please contact local authorities or animal control services directly.
Emergency: 911
Animal Control: 311
ASPCA Poison Control: (888) 426-4435